Support Forums and Resources

I’ve listed some of the key support resources to check out. If you’re looking to open a support case, a good starting point is here.

All Dell Wyse hardware and software support documentation can be found here.

Dell TechCenter Wyse Product Support Forums – these are a great resource for getting up and running with the solutions as well as tips and tricks for troubleshooting common issues. Once you join the Dell TechCenter community you will have a variety of resources to get started!

Available categories with forum and topic lists:

  • Wyse general forum: for discussions that, for example, span multiple categories, involve end-to-end methods, heterogeneous environments, new use cases or topics not found under the support documentation or existing discussions.
  • Wyse thin clients: includes Cloud Connect, Linux, Windows Embedded Standard, ThinOS and zero clients for Citrix, MultiPoint Server and VMware.
  • Wyse software: includes Wyse Cloud Client Manager, Wyse Device Manager, Wyse WSM and Wyse Virtualization Software

Free Wyse Monkeys/Technicalhelp.de –  Excellent 3rd party support site for all Wyse products includes very active support forums here!

Dell Wyse Thin Client Knowledge Base & Documentation

Access the latest firmware for your Linux and WES thin clients

Access the latest software upgrades for all Dell Wyse software

  • Dell Wyse Device Manager (WDM)
  • Dell Wyse PC Extender (PCE)
  • Dell Wyse USB Firmware Tool (USBFT)
  • Dell Wyse TCX Software (TCX)

Dell Wyse ThinOS and Xenith Firmware  – note: this requires a Software Maintenance Contract in order to get access to the firmware from the Self-Service Portal