How To: Wyse Management Suite and Active Directory Integration

One of the great features of Wyse Management Suite (WMS) Pro is the ability to integrate it with Active Directory so you can log into WMS using your existing Active Directory accounts.

The process is pretty straightforward as outlined in admin guides but recently working on this with a customer I wanted to document the process with some additional details that helped.

  • Go to ‘Portal Administration’, ‘Active Directory (AD)’
  • Enter your Active Directory information as outlined below:
    • Name: FQDN of domain controller
    • Domain: domain name
    • Server URL: ldap://ip_fqdn of domain controller
    • Port: 389


  • Once you click ‘Save’ and it’s successful, you will see the following screen:

  • Click on the ‘icon’ to add by either Groups, Users, and also search by OU to enumerate from AD.


  • You will then see your existing Groups appear below:


    You could also search just for a specific Group, i.e. WMS Administrators:


    You could also search just for a specific User, i.e. wyseuser: (NOTE: User account must have email associated with account in order to show up, otherwise you will get an error message while trying to import users.


    You could also search by Organizational Unit (OU), i.e. Management


  • Once you have imported what you choose, the users will show up under the Users tab in WMS under, ‘Unassigned Admins’. Note: This may take a few minutes to show up after importing from AD.

  • Select the account and select ‘Edit User’:

  • Select ‘Roles’ and assign the appropriate role for the user:

  • Once complete, the user will show up under the ‘Administrator(s)’ tab:

  • On the WMS Portal logon screen, choose ‘Sign in with your domain credentials’ to log in with your newly imported and assigned AD user.

  • Enter your AD user account and login!

New! Wyse 5470 Thin Client Laptop and 24″ All in One!

Dell has recently released 2 new models, the Dell Wyse 5470 Thin Client Laptop and a 24″ All in One thin client!

The big news here is it’s the first thin client laptop Dell has released that runs Wyse ThinOS. The thin laptop also comes in Windows 10 IoT along with the ThinLinux platform. We’ve had Windows and Linux based thin laptops in the past but we’ve always had demand for a ThinOS version so it’s finally here!

The other Dell Wyse first is a ThinOS based 24″ All in One which we seen lots of interest in the healthcare space and other verticals interested in AIO’s. This replaces the previous 21.5″ ThinOS and the 24″ Teradici based options we had.

See more below!

Product video of 5470 All in One here!

Product video of 5470 Thin Client Laptop here!

Enjoy!

@chris_messier ~~> Subscribe to blog to get latest updates <~~

New Updates! Cisco Jabber & Microsoft Skype for Business Enhancements for Wyse ThinOS

Cisco Jabber & Microsoft Skype for Business, and other unified communications solutions, are some of the solutions often requested in virtual desktop deployments. Citrix & VMware have both made some key advancements on the server side, i.e. Citrix HDX RealTime Optimization Pack (RTME) & VMware Horizon Virtualization Pack for Skype for Business.

Most of the client side solutions to ‘offload’ some of this processing has been focused on using Windows, or Windows Embedded, based endpoints. The request of many customers is to simplify & secure the endpoint as much as possible, which can lead to using a non-Windows based endpoint and running Windows 10/7 in the data center.

Dell Wyse just released Wyse ThinOS 8.6 which includes support for Cisco Jabber Softphone for VDI for Citrix and Skype for Business on VMware Horizon.

You can see more on these announcements here and some technical details in the Wyse ThinOS 8.6 release notes here.

Enjoy!

@chris_messier ~~> Subscribe to blog to get latest updates <~~

Just Released! What’s new with Wyse Management Suite 1.3?

Dell Releases Wyse Management Suite 1.3

The Dell Wyse team has recently released Wyse Management Suite (WMS) 1.3 and also updated the cloud hosted version at www.wysemanagementsuite.com!

You can see a quick summary of the new features below.

You can download this new WMS 1.3 and documentation from here.

New features

Dell Wyse Podcast – Subscribe Now!

Like podcasts? Like VDI & thin clients? Check out the Dell Wyse Podcast to stay up to date on all things Dell Wyse thin clients and VDI news!

Search for “Dell Wyse” in your favorite podcast app and it should come up, “The Dell Wyse Podcast”.

You can also link to it here: https://dellwyse.podbean.com

Enjoy!

@chris_messer ~~> Subscribe to blog to get latest updates <~~

Wyse Management Suite – Error pulling Windows 10 IoT Image

In some recent lab testing I ran into the following error: “CCM on-prem Server authentication token is not available in configuration file.”

I got this error when attempting to pull a Windows 10 IoT Image off a Wyse 5060 client.

The fix was to push the updated Merlin package, aka boot agent, to the device prior to capturing image.

This package is already pre-loaded in the Wyse Management Suite software and listed under “Apps & Data\App Inventory\Thin Client” – MerlinPackage_Common.exe.

You will need to create and App Policy containing this package and push to the client.

  1. To create App Policy go to, Apps & Data\App Policies\Thin Client\Add Policy
  2. Complete the policy using the details below:
  3. Once policy is created, go to, “Jobs\Schedule App Policy” and create your policy similar to below:
  4. Once the policy is pushed successfully you should now be able to pull the image!

Error details:

(Status: Failed – [ERROR: CCM on-prem Server authentication token is not available in configuration file. (error code : 107).]
[ERROR STAGE: Repository validation.]
[REASON: Configuration file is missing authentication token of on prem Server.]
[SOLUTION: Make sure config file is updated with proper CCM on prem Server authentication token.]
| (107))

Hope this helps someone else down the road!

@chris_messer ~~> Subscribe to blog to get latest updates <~~

Additional support resources as noted below:

Dell TechCenter Wyse Product Support Forums – these are a great resource for getting up and running with the solutions as well as tips and tricks for troubleshooting common issues. Once you join the Dell TechCenter community you will have a variety of resources to get started!

Dell Wyse Support Site – Wyse documentation, log support incident, etc…

Available categories with forum and topic lists:

  • Wyse general forum: for discussions that, for example, span multiple categories, involve end-to-end methods, heterogeneous environments, new use cases or topics not found under the support documentation or existing discussions.
  • Wyse thin clients: includes Cloud Connect, Linux, Windows Embedded Standard, ThinOS and zero clients for Citrix, MultiPoint Server and VMware.
  • Wyse software: includes Wyse Management Suite, Wyse Device Manager, Wyse WSM and Wyse Virtualization Software

Wyse Converter for PCs Installation Steps

The following steps outline the typical installation of Wyse Converter for PCs

  1. Download a copy of Wyse Converter for PCs here
  2. Ensure the PC you wish to convert meets the minimum requirements and pre-requisites noted here
  3. You will also want to get access to the Wyse Management Suite software to have a centralized way to configure and manage your converted PC’s. You can get access to Wyse Management Suite by going here. Alternatively, you can manually configure the device using local GUI during testing.
  4. Run ‘WyseConverterforPCs.exe’ on your Windows 7 or Windows 10 PC you wish to convert. Note: By default, you will get a 45 day trial license as part of the installation.
  5. Follow the steps below for a typical installation:
    1. After installation completes and PC reboots you will be brought to the following screen:

WyseUser2

8. By default, Converter for PC will auto-logon as the locked down Standard User, ‘WyseUser’ as noted in step 4. In order to login as ‘WyseAdmin’ hold down ‘shift’ key and log off and you will be brought to Windows logon screen where you can select the user account you want to log in as.

  • default credentials
    • username: wyseadmin | password: DellCCCvdi
    • username: wyseuser | password: DellCCCvdi

9. At this point, you can begin your configuration of the Citrix client, VMware client, etc… using one of 2 methods:

10. You can access documentation Wyse Converter for PC documentation here and Wyse Management Suite documentation here.

Additional support resources as noted below:

Dell TechCenter Wyse Product Support Forums – these are a great resource for getting up and running with the solutions as well as tips and tricks for troubleshooting common issues. Once you join the Dell TechCenter community you will have a variety of resources to get started!

Dell Wyse Support Site – Wyse documentation, log support incident, etc…

Available categories with forum and topic lists:

  • Wyse general forum: for discussions that, for example, span multiple categories, involve end-to-end methods, heterogeneous environments, new use cases or topics not found under the support documentation or existing discussions.
  • Wyse thin clients: includes Cloud Connect, Linux, Windows Embedded Standard, ThinOS and zero clients for Citrix, MultiPoint Server and VMware.
  • Wyse software: includes Wyse Management Suite, Wyse Device Manager, Wyse WSM and Wyse Virtualization Software

@chris_messier ~~> Subscribe to blog to get latest updates <~~